Delivering Excellence in Customer Support. Every Time.
At Hanre Industries Inc., we specialize in high-performance, fully managed customer support solutions designed to help your business thrive.
About Us
Founded on a mission to elevate how businesses connect with their customers, Hanre Industries Inc. is a modern customer support provider driven by people, powered by technology.
From startups to global brands, we’ve helped companies build loyalty and trust through timely, human-first service. Our support agents are trained to know your brand inside out, while our analytics and quality assurance teams work behind the scenes to continuously improve performance.
Omnichannel Support
In today’s fast-moving world, your customers expect fast, reliable support—on the platform of their choice.
At Hanre Industries Inc., we provide true omnichannel coverage, handling inquiries across email, live chat, phone, social media, and in-app messaging. No matter where your audience reaches out, they’ll receive a consistent, high-quality experience that reflects your brand values and tone of voice.
Technical Support
When technical issues arise, speed and clarity are critical. Hanre Industries Inc. offers expert technical support services that solve problems quickly and professionally.
We work closely with your internal teams to understand your product or platform inside and out, allowing us to deliver precise, brand-aligned technical help that your customers can count on. Whether you offer software, hardware, or digital services, we're equipped to support your users with confidence.
FREQUENTLY ASKED QUESTIONS
What types of businesses do you work with?
We partner with businesses of all sizes—from early-stage startups to established global brands. Whether you’re in e-commerce, SaaS, fintech, or any other industry, we customize our support services to meet your specific needs and scale with your growth.
What channels are included in your Omnichannel Support?
Our Omnichannel Support covers email, live chat, phone support, SMS, in-app messaging, and social media platforms like Facebook, Instagram, and Twitter. We ensure a smooth, unified customer experience across every channel.
Can your technical support team handle complex product issues?
Yes. Our technical support agents are trained to manage a wide range of issues, from basic troubleshooting to complex product-related problems. We offer both Tier 1 and Tier 2 support, and we work closely with your internal teams to ensure brand and product alignment.
Is your support available 24/7?
Absolutely. We offer 24/7 coverage, including weekends and holidays, to ensure your customers are never left waiting—no matter their time zone.
How quickly can you get started with our team?
We offer fast onboarding, with many clients up and running in just a couple of weeks. Our onboarding process includes knowledge transfer, script development, system integration, and agent training to ensure a smooth launch.
READY TO ELEVATE YOUR CUSTOMER SUPPORT?
Get in touch with us via phone at +1-754-241-0618 , send us an email, or click the button below to get live support instantly.
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